CarMax Senior Manager, Product Designer Richmond, VA April 2021 - Present As an evolution to my existing role, I no longer support a single product team, but instead lead designers in multiple verticals within the product org. Stretching between the capabilities group and retail group, I help bridge the gap between enterprise architecture, product strategy and design in hopes to drive innovation and enablement for product teams to experiment and move the user experience forward.
CarMax Lead Product Designer Richmond, VA September 2019 - April 2021 In this role, I Lead Product Design in the Checkout and Self Progression Product Group. Within this group, I help designers and their teams on various opportunity areas and products ranging from .com to associate facing. Core responsibilities of this role are; to oversee design, help craft long-term business strategy with leadership, ensure consistency, bridge communication and align designers in different product groups, advocate for the customer, stay current and educate others on best practices in discovery and design, and facilitate workshops across the org.
CarMax Senior Product Designer Richmond, VA April 2017 - September 2019 I work across and lead collaboration between multiple product teams in the online checkout (e-commerce) space. My team is driving innovate with alternate delivery options and bringing all purchase capabilities online for the customer. I am responsible for all forms of product discovery, aligning stakeholders on product strategy, executing production ready designs and specs and helping to craft the long term vision of CarMax. All while helping to evolve our design system and delivering quality and delightful experiences to our customers to meet their ever changing needs and expectations.
Dollar Shave Club Senior Experience Designer Los Angeles, CA December 2015 - April 2017 As a Sr. Experience Designer working at Dollar Shave Club I lead large roadmap projects, lead UX for the entire consumer facing e-commerce web platform, lead various business innovation initiatives and help challenge the norms of traditional e-commerce platforms. I help craft the holistic brand experiences throughout all touch points of our subscription customers. I ideate, design and polish new features for existing digital properties, and conceptualizing new products and digital experiences.
Dollar Shave Club Experience Designer Los Angeles, CA July 2015 - December 2015 As an experience designer at Dollar Shave Club, I help craft the holistic brand experiences throughout all touch points of our subscription customers. I ideate, design and polish new features for existing digital properties, and conceptualizing new products and digital experiences.
Team One USA Experience Designer Los Angeles, CA June 2014 - July 2015 Working on Lexus, Lexus Dealers Association, 2K Games and various internal projects my role is to ensure the end user has the best possible interaction with the brand across all digital and physical touch points.
VML UX Intern New York, NY June 2013 - August 2013 I was brought in as an Art Direction intern, but I worked half of the time in the creative department, and the other half with the UX team. In my short internship, I worked on multiple accounts including: Campbells Soup, BallPark Franks, Hillshire Farm, Ernst & Young, Xerox and did extensive work on 2 new business pitches.